Yourselfirst refused to cancel my auto-renewal, what should I do?

If Yourselfirst refused to cancel your auto-renewal, log in to app.yourselfirst.com, open Profile → Account Settings → Manage Plans, and take a dated screenshot showing your cancellation attempt.

Then email [email protected] with proof that you requested cancellation before renewal, demanding confirmation that recurring billing is stopped and a refund for any renewal made afterward.

Yourselfirst’s refund policy says each request is reviewed case-by-case, so documentation is key.

If they ignore you, contact your bank or card issuer and file a dispute for “unauthorized or post-cancellation charges.”

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.