I am writing regarding two UPI deposits I made to my XM broker account which have still not been credited to my trading balance. On 02/03/2026 I deposited Rs. 8,080, and on 23/03/2026 I deposited Rs. 30,000. Both payments were successfully completed from my side via UPI, and I have proof of these transactions. Despite this, neither of these amounts has been reflected in my XM trading account for a long time. I have been contacting XM broker customer care every day about this issue. Each time I am informed that they are talking to the payment provider and that the issue will be fixed as soon as possible, but almost a month has passed and there has been no actual resolution or update. I request that these deposits be immediately credited to my trading account based on the UPI payment proofs I hold, or that a clear and prompt solution be provided without any further delay.
On 6 February 2026, I made a deposit of 20,000 INR to my real XM Broker account (client ID: 3417******) using UPI from my Indian Overseas Bank account. The amount was successfully debited from my bank, but it has still not been credited to my XM wallet. I immediately contacted XM support via email a...
I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days ha...
I made a UPI deposit to my XM Trading account through Paytm Bank of India on 20/02/2026 for an amount of 8,000 INR. The transaction was completed at around 4:34 PM, and I also received a UTR number for this payment. However, this amount has still not been credited to my XM Trading account. I have co...
I deposited 8,000 INR into my XM trading account number 341958*** on 4 March 2026 via Paytm UPI. The amount was deducted from my Paytm, but it has still not been credited to my XM account even though 3 days have passed. I contacted XM through both email and WhatsApp support about this issue, and I w...
I made a UPI deposit to my XM Standard MT5 trading account (account number 341864***), but the amount has still not been credited to my account balance. The payment was successfully completed on 12 march 2026 at 9:2 pm for an amount of 10,000 INR via UPI. The destination UPI account shown during the...
Comments