I can’t cancel my Wisey subscription, what options do I have now?

If you can’t cancel your Wisey subscription, the key is to stop relying on their broken button and use alternative cancellation paths, because subscriptions are controlled by where you signed up.

The most important step is identifying the source (website, Apple, Google, PayPal), since cancellation only works through that exact channel.

If you subscribed via App Store or Google Play, go directly into your phone’s subscription settings and cancel from there—this bypasses Wisey completely and is often the fastest fix.

If you subscribed on their website, log into your account and try again from the subscription section, or switch browser/device if the button fails.

If nothing works, share your concerns or file a complaint on Xolvie to connect with others and find support.