WePlay Wrongfully Banned My Voice Room Access Without a Clear Explanation

I am a user of WePlay with the username A⚡️A R S H 0 7 and User ID 91986279. My access to the voice room feature has been banned, and since 26/03/2026 I have been seeing the message “This account has been banned / This user has been banned and cannot view the moments.” I always try to follow the platform rules and community guidelines, and I am not aware of any action that would justify such a restriction. I believe this situation may be due to a misunderstanding or an error. I previously contacted WePlay support about this issue, but my request was rejected without a clear and satisfactory explanation. I have spent considerable time on the app and built many connections there, so this ban has affected my experience significantly. I kindly request that my account and activity be reviewed in detail, the ban on my voice room access be fully removed, and that I be informed of the exact reason for the previous decision.