WePlay Account Restricted Due to Incorrect Age Verification

I am writing regarding my WePlay account, which has recently been restricted. In your message you stated that my account does not meet the minimum age requirement, but I believe there has been a misunderstanding and that I meet the age rules for using your service. I also saw that my previous support tickets dated 28/07/2026 under the History section are marked as closed, but I have not received a clear solution or re‑evaluation of my situation. In addition, it seems that someone may have reported me for allegedly using cuss words, but I did not use any abusive or offensive language. I kindly request that you review my account again, check my real age according to your verification procedures, and also review the chat logs related to the claim that I was cussing. If I meet your age requirement and you confirm that I did not violate your rules, I ask that you lift the restriction and reopen my account. If there is any document or additional information you need from me to complete this review, I am ready to provide it so that this situation can be resolved fairly.