WePlay Account Banned for Abuse After Responding to Player Insults

My Weplay ID was banned today with the message “This account has been banned.” The reason stated was abuse, but the situation was actually that a girl in the game started insulting me first and repeatedly swore at me. Only after that did I respond in the same way. Even though she also used abusive language, her account was not banned, but my ID was reported and then banned. I find it unfair that only my account was punished without properly checking who started and how the conversation went. I request that you review the full voice chat and in‑game communication history of that match, listen to the audio if possible, and then make a fair decision. I want my ID to be unbanned and any penalty on my account record to be removed if, after review, you see that I was provoked and both sides used similar language.

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