Unfair Account Ban And Device Restriction

I am writing regarding the sudden ban and device restriction applied to my WePlay account. My main account with the nickname “Ayan” and UID 712133*** was unexpectedly banned today, 12 September 2026, and at the same time my device was restricted, which caused four of my other secondary accounts to be automatically blocked as well. I always try to behave respectfully in the WePlay community and follow the community guidelines. I was shown a message stating that there was a violation of community rules and that the account is blocked for 168 hours, but I do not understand what specific action triggered this and I believe this may be a mistake or a misunderstanding. The device-wide restriction that affected multiple accounts has made the situation even more serious for me. After this incident, I sent an official appeal via email to [email protected], but I have not yet received a clear resolution. I would like my case to be reviewed in detail, including the relevant logs and actions, so that any misunderstanding can be clarified. I kindly request that you review my account and device status, lift the device restriction, and restore access to my main account as I wish to continue using WePlay in line with the rules. I would appreciate it if you could inform me of the result and the reason for the sanction in detail.