Vitabiotics Immunace gave me a bad allergic reaction, how can I get a refund?

Xolvie Resolution Specialist February 04, 9:41 am

If Vitabiotics Immunace caused a bad allergic reaction and you want to get a refund;

Stop using the product and get medical proof;

• Stop taking Immunace immediately
• If the reaction was serious (rash, swelling, breathing issues), see a doctor
• Ask for a medical report confirming an allergic reaction
• Take clear photos of the reaction (rash, redness, swelling)

Collect purchase and product details;

• Keep the receipt/order confirmation showing where and when you bought it
• Take photos of the product box, batch/lot number, and expiry date
• Note when symptoms started after taking Immunace

Contact Vitabiotics Customer Support;

• State that Immunace caused a documented allergic reaction
• Share purchase details, batch number, and reaction photos
• Attach the medical report if available
• Ask them to investigate the batch and issue a refund
• Request a case/reference number and response timeline

Ask them to;

• Confirm whether the product batch may be linked to reactions
• Process a refund or replacement
• Provide written confirmation of their decision

If they refuse or ignore you;

• Share your experience and consider filing a complaint on Xolvie to seek visibility and resolution

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