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Unable to Secure a Schengen Visa From VFS Global

April 10, 2024 7:35 PM388

On June 21, 2024, my spouse and I have tickets for Amsterdam. It's been about a month since we purchased our tickets. For the past month, we've been tirelessly trying to secure a visa appointment, day and night, sacrificing sleep. However, the sole visa appointment provider, VFS Global, never opens up new appointment slots. As ordinary citizens, are we not entitled to obtain a visa? I've prepared all my documents, and purchased plane tickets, but I'm being left stranded because of you. We demand immediate assistance.

1 Support
Eren
April 13, 2024 12:11 PM

Sure, here is the translation: "Please help. We have paid for the plane tickets and accommodation fees through VFS Global. We buy tickets months in advance, but why can't we find a visa appointment date? Please don't victimize us."

Eren
April 15, 2024 5:18 PM

For our June 21st trip, appointments opened on June 10th, and I am trying to book one. I entered the information and selected a date, but the system is not progressing this time either. Please resolve our issue now.

Eren
April 15, 2024 6:08 PM

I thought I had finally succeeded in making an appointment for June 11, but this time it kicked me out of the system when I reached the payment screen. Now, when I try to log in again, it says this. My mental health is really deteriorating from following this system for months.

Eren
April 15, 2024 6:09 PM

It looks like you provided just a period. Could you please provide the text you would like translated from Turkish to English?

April 18, 2024 4:25 PM (7 days after complaint)

First of all, we would like to thank you for your feedback sent to VFS Global & Gateway Visa Application Center. To provide you with faster service, we kindly ask you to send your request along with your contact information. We would like to inform you that we will be happy to assist you. Sincerely, VFS Global & Gateway Customer Relations Management

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