My Valorant Account Banned Due to Unauthorized Access

I have been unable to access my Valorant account for a long time because I did not have a device to play the game. However, during my absence, I discovered that my account was accessed by other individuals without my knowledge, and it was permanently banned for using third-party software.
Now, due to something I did not do, I have lost approximately ₺2000 worth of content in my account. I have submitted a support ticket, but I have not received any response. I kindly request assistance in resolving this issue and restoring my account. Thank you for your attention to this matter.