Uniqlo charged me twice for the same order, how can I resolve this issue?

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Xolvie
Xolvie Resolution Specialist October 11, 2024 9:14 am

Checking your order history is the first step in resolving a double charge with Uniqlo. Check your Uniqlo order history for duplicates by logging in. Another sign of a duplicate charge could be numerous order confirmations in your inbox, so be sure to verify all of them.

Call the customer support line at Uniqlo. You may get in touch with them via phone, email, or live chat if you visit their website. If you have any supporting evidence or screenshots, including your order number, the date and amounts charged, and the order number, please submit these.

Get in touch with customer care again and give them any further information they might need if they don't fix the problem right away.

If the problem is still not fixed after contacting the appropriate agent or management, you should escalate the case. Feel free to file a complaint on Xolvie

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