Union Bank Failed to Stop Unauthorized Debit Card Charges

I use a Union Bank dollar debit card and I have been getting repeated deductions on my account with the descriptions POS@58/bizbox.pro Nicosia, POS@57/bizbox.pro Nicosia and POS@56/bizbox.pro Nicosia. These transactions started around 19 February 2025 and I do not recognize or approve any of them. As soon as I noticed the first deductions, I complained to the bank, but I have not received any response or solution from Union Bank. Meanwhile, these POS debits have continued to hit my account and are reducing my balance for transactions I did not carry out. I request that Union Bank immediately block or replace my dollar debit card to stop any further unauthorized debits, investigate all the POS@5X/bizbox.pro Nicosia transactions on my account and refund every amount that was wrongly deducted. I also expect a clear written explanation of the outcome of this investigation.