If your Under Armour products lose quality quickly after washing, it’s usually due to fabric sensitivity + washing method, but you can both fix the issue and still claim support:
Understand why it happens;
• UA uses performance fabrics (synthetic/stretch) that are sensitive
• Wrong washing can cause:
– Fading, tearing, loss of elasticity
– Pilling or deformation
• Common mistakes:
– Hot water
– Harsh detergent
– Dryer heat
Heat and chemicals can break down fibers fast.
Fix it going forward;
• Wash in cold water + gentle cycle
• Use mild detergent only
• Avoid:
– Fabric softener
– Bleach
• Air dry or use low heat only
These are official care recommendations.
Also:
• Wash with similar fabrics (no towels/jeans)
• Use laundry bag to prevent damage
Build your claim;
• Take photos showing:
– Fabric damage (fading, tearing, stretching)
• Show short usage period
• Keep receipt
Push your case;
• Contact support and say:
– “Product lost quality after normal washing, this is not expected durability”
• Ask for:
– Inspection
– Replacement or refund
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.
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