Under Armour products lose quality fast after washes, how can I fix or claim?

Xolvie
Xolvie Resolution Specialist March 31, 1:32 pm

If your Under Armour products lose quality quickly after washing, it’s usually due to fabric sensitivity + washing method, but you can both fix the issue and still claim support:

Understand why it happens;

• UA uses performance fabrics (synthetic/stretch) that are sensitive
• Wrong washing can cause:
– Fading, tearing, loss of elasticity
– Pilling or deformation

• Common mistakes:
– Hot water
– Harsh detergent
– Dryer heat

Heat and chemicals can break down fibers fast.

Fix it going forward;

• Wash in cold water + gentle cycle
• Use mild detergent only
• Avoid:
– Fabric softener
– Bleach
• Air dry or use low heat only

These are official care recommendations.

Also:
• Wash with similar fabrics (no towels/jeans)
• Use laundry bag to prevent damage

Build your claim;

• Take photos showing:
– Fabric damage (fading, tearing, stretching)
• Show short usage period
• Keep receipt

Push your case;

• Contact support and say:
– “Product lost quality after normal washing, this is not expected durability”

• Ask for:
– Inspection
– Replacement or refund

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.

Vote

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