Umingle Gender Searching Restriction – Lift Ban Without Premium Fee

I am writing to appeal the automated ban placed on my Umingle connection under Ban ID: c53593c3 for the reason of “Gender Searching.” I access Umingle from an Android phone, and this ban was applied on 07/23/2026, at approximately the time of sending this appeal. I understand that Umingle is a random social chatting platform and not a dating site, and that asking for or filtering matches by gender disrupts the intended random experience and violates your guidelines. My actions were not intended to break your terms of service, and I now fully understand the rules for both text and video chat. I kindly ask that you manually review my Ban ID and lift the restriction on my device connection. I also respectfully request that this be resolved without requiring a premium unban fee, as this was an honest misunderstanding of the filtering rules, and I am committed to following all community guidelines and refraining from any form of gender filtering from now on. For your reference, my Umingle account is associated with the email address: charisni***[email protected]. I would be grateful if you could review my situation and allow me to continue using Umingle in full compliance with your policies. Thank you for your time and assistance in reviewing my account and this appeal.