I already owned the For Honor Standard Edition on Steam. To upgrade my experience, I decided to purchase the Gold Edition directly from Ubisoft. I completed the payment using my bank card, and the amount was successfully withdrawn from my account. However, the upgraded game has not been added to my Ubisoft account, and the order doesn’t even appear in the “My Orders” section.
I attempted to contact Ubisoft support through their official website but haven’t received any response so far. This is extremely frustrating. I’ve paid for a product I never received, and no one is addressing the issue.
I demand that Ubisoft either deliver the Gold Edition to my account immediately or refund the full amount. Ignoring paying customers is unacceptable. Please resolve this as soon as possible.
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
I pre-ordered Assassin's Creed Shadows from the Ubisoft Store, and they charged my card, but the game hasn't shown up in my account. I looked at the store, and it still says I can buy the game, like I never got it before. But my bank statement shows that the payment went through. I reached out to Ub...
I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft account was stolen, and I provided clear, detailed evidence—including purchase records, login history, and proof of unauthorized changes. Despite this, Ubisoft refuses to return my a...
I’m trying to buy a game from Ubisoft, but I keep running into errors. The store won’t even let me enter my card details, and no matter what I try, I can’t complete my purchase. I attempted to buy the game through Ubisoft Connect, but the issue persists. There’s no clear reason why this is happenin...
I frequently make purchases in Ubisoft's For Honor without any issues—until today. I successfully completed one transaction, but when I attempted to make another, I encountered a persistent error that won’t go away. I’ve tried everything: restarting my computer, waiting hours, and even troubleshooti...
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