Unjustified Twitch Ban - I'm a Real Human, Not a Robot

I was completely taken aback when I found out that I've been banned from Twitch two days ago, completely unexpectedly! I got an email written in Spanish, which I translated using Google Translate. It said that my account was banned because it was considered a bot or spam account. I'm a genuine individual, a committed Twitch viewer for years! I have never sent anyone a harmful message or participated in any questionable behavior. This is incredibly unfair and unjust!