I have been using Turkcell Superbox with a 500 GB package and a ZTE brand modem since the beginning of my subscription, but I have never been able to get proper internet speed. From day one, the speed has been around 1–5 Mbps, which makes it very difficult to use the internet for even basic needs. I contacted Turkcell customer service about this ongoing low-speed problem, but they did not provide any effective support. They said they would call me back, but no one called, and the issue remains unresolved. I request that my Superbox connection be checked in detail and that the speed problem, which has been present since the start of the service, be permanently fixed as soon as possible.
I am using Turkcell Superbox, but my internet speed is not even 1 Mbps. I had the same problem before; I call customer service, they do something to the modem, and the internet works properly for one day. However, the same problem continues on the second day. I feel like I'm stuck in a loop where no...
I have been using the Turkcell Superbox 500 GB package for about 4–5 months at my address. During this entire time, I have experienced low speeds and constant freezing at all hours of the day. Since I work from home, internet speed is very important for me, but I am absolutely not satisfied with the...
I have been a Turkcell Superbox subscriber for 30 days, and I honestly don't think there's a worse service in Turkey for the price paid. The unhelpful attitude of the customer service representatives only confirms how poor the service quality is. While they claim that the Superbox delivers the promi...
I am using a Superbox from a company called Turkcell, and I have been facing numerous problems since the day I purchased it. The internet speed is very slow, and I cannot use the internet consistently. Despite contacting Turkcell customer service multiple times, no effective solution has been provid...
Today, at approximately 3 o'clock, Superbox was installed. Ever since the installation, our internet speed has never gone beyond 1 megabyte. The installer assured me that the issue would be resolved in 10-15 minutes before departing. Has the issue been resolved? Actually, it didn't. After making a c...
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