I have been experiencing a serious signal problem with my Turkcell mobile line for about 2 months in İstanbul, Silivri. At my workplace the phone is as if it is switched off, it does not work at all because there is no signal. At home I usually get only one bar and most of the time I cannot even use the internet because there is no proper network coverage. Despite this, when I contacted Turkcell customer service and reported the issue, I was told that there was “no problem” seen on the system. However, my line is almost unusable both at work and at home due to lack of signal, and this situation has been ongoing for a long time. I request that the network coverage in my area be technically checked on site and that the signal problem be permanently resolved as soon as possible so that I can use the service I am paying for in a healthy way.
For the past six months, my phone hasn’t had any signal anywhere—neither at home nor outside—even though I’m in the heart of Istanbul and using Turkcell. I suspect something happened to a nearby cell tower and it hasn’t been replaced since. Everyone I talk to is experiencing the same issue. It’s inc...
I am a Turkcell mobile line user residing at the address Balıkesir. For about a week, the signal strength in this area has become extremely weak. Inside my home and in the immediate surroundings, my phone calls either do not take place in a stable way or are frequently cut off. Mobile internet most ...
I am a Turkcell mobile line user residing in Istanbul, Sultanbeyli, Ahmet Yesevi neighborhood, and for the last 3–4 months the reception quality in our area has been extremely poor. Almost all Turkcell users around me are experiencing the same problem. Despite being in the city center, we cannot tal...
I ported my mobile line to Turkcell about two months ago, and since then I have been constantly experiencing serious network problems. My line almost never has proper reception, and I cannot make clear calls anywhere. People often cannot hear my voice, my calls drop, and I cannot use the line proper...
About two months ago, I switched my mobile line to Turkcell, and since that day I have been experiencing constant signal issues and interruptions. I currently live in Adana, work in Yenice (Mersin), and I am presently in my hometown of Ağrı. In all three of these locations, my line does not provide...
Comments