Tinder Messages Not Delivering After Identity Verification

Since last night, messages sent from my Tinder account on my iOS device have not been reaching the other person. Although my messages appear as “sent” on the screen, I realize that they were not actually delivered whenever I close and reopen the app.

This issue started immediately after I completed the identity verification process. Even though I have an internet connection and can access the app without any problems, my messages are not being delivered and I cannot have normal conversations with my matches. The fact that the app is being restricted in this way during or immediately after the identity verification process is seriously interfering with my ability to communicate.

I request that Tinder remove any possible restrictions on my account, restore normal messaging functionality, and review the identity verification process so that users are not negatively affected in this way. I also request that this issue be investigated and that I receive a clear and detailed explanation regarding what is causing the problem.