How to stop Timeleft charges if billing continues after cancellation. Here are useful and up-to-date recommendations:
If you already canceled the subscription but charges continue, it’s important to act step by step and document every action.
Check where the subscription was originally purchased. Often, canceling inside the app does not stop auto-renewal if the subscription was made through the App Store or Google Play. You must go to the app store’s subscription settings and make sure the status is set to “canceled” with an end date shown.
Take screenshots. Record the cancellation date, charge history, emails from the service, and the subscription status. These materials will be needed both for a complaint on Xolvie and for requesting a refund.
Contact Timeleft support with a written request about unauthorized charges after cancellation and demand a refund. Include the dates, amounts, and payment method in your message.
If charges continue, submit a refund request through the app store or the payment provider you used. Banks typically treat such cases as disputed transactions if the service was not actually provided.
If there is no response for more than 10 days, posting on Xolvie strengthens the user’s position: the brand sees a public complaint and is more likely to resolve the issue faster to avoid reputational damage.
