Timebucks PayPal Withdrawal Delayed Without Any Clear Update

I requested my first withdrawal from Timebucks via PayPal on May 11, 2026, but I still have not received any payment email. The $3.613 is still showing on my dashboard, and I have not been told why the payment is delayed. I contacted support by email, but my messages were not delivered, and the replies in the support group did not explain the issue clearly. I only want a proper update and for my payment to be sent to the PayPal email linked to my account as soon as possible.