I bought a TCL brand 55C735 model TV with Koç Flextra. On 08.05.2023, friends from Baran Elektronik came to install the TV and when they opened the box, they said that there was no foot in the box. They left without installing the TV. I contacted the service that day and explained the situation and said they would take care of it. A week passed, I called every day and stated that I wanted to be informed, but they did not give any response, I always contacted them. As a result of long struggles, I was able to make a change decision and reported that I had a time problem. I don't think customer service can achieve anything. Those who do not want to be victimized should make their choice over other brands.
I purchased a TCL 55P635 model TV from the seller Alicandanal through the Hepsiburada app on November 26, 2023. The TV arrived on December 1, and after Baran Elektrik's technician performed the installation on December 4, we noticed a black spot on the screen when the TV was turned on. The technicia...
On November 15, 2023, I took my malfunctioning TV for panel issues to the service center. After 3 weeks, it was returned with a refund-exchange report, yet no actual repairs had been made. Vatan Bilgisayar Buca, where I bought the product just 20 days ago, insists they can only issue a refund. TCL-B...
The TCL brand 55C715 model TV, which I bought when it was just released at the end of 2020, has been causing problems since the day I bought it. I bought TCL TV, which is a best-selling and preferred TV brand in the USA and Canada, with confidence when I saw that it started to be sold in Turkey. How...
I bought a TCL C725 TV in October 2022, however it stopped working properly on March 29, 2023 due to a faulty LED. The fact that the technical staff indicated they would ship it to Istanbul for repair demonstrates how subpar the company's services are. Before I purchased it, I was aware that the ser...
On July 22, 2022, I bought a TCL 55P725 55-inch 4K UHD Satellite LED Android TV from Amazon.com. After the technical service set up the TV on October 4, 2022, we had no problems with it until February 9, 2023, when all of a sudden the picture went out and the screen went black. I told the technical ...
Comments