I found my old T-Mobile prepaid SIM card and want to start using it again. How do I reactivate it?

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Xolvie
Xolvie Resolution Specialist November 22, 2023 9:53 am

Follow these steps to reactivate and use your old T-Mobile prepaid SIM card with the selected plan. Contact T-Mobile's customer support if you have any issues.
• Make sure your T-Mobile prepaid SIM card is active before continuing. Usually, T-Mobile prepaid SIM cards expire 90 days after use. It must be replaced if expired.
• Check your SIM card for damage. Your SIM card will need to be replaced if it's broken.

• Sign into your T-Mobile account on the website. Reactivating your prepaid SIM card requires a T-Mobile account. After logging in, click "Manage My Account" or a similar option to manage your T-Mobile services. Click on the prepaid service activation or change option. Enter your old T-Mobile prepaid SIM card number when asked. This information is usually printed on the SIM card. After entering the number, click "Reactivate."

• You can choose a prepaid plan for your reactivated SIM card. Choose your ideal plan.

• Complete reactivation by following T-Mobile's on-screen instructions. Installing payment methods or funding your prepaid account are examples.

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