Turkcell Superonline offers individual subscribers 1000 Mbps download speed and 50 Mbps upload speed, while corporate subscribers only receive 10 Mbps upload speed. This discrepancy is not only unfair but also negatively impacts our business operations. We've reached out to every possible authority to address this injustice, tried every possible method, yet the issue remains unresolved. Despite our efforts, we feel unheard and ignored. It feels like the saying, "A fool may throw a stone into a well which a hundred wise men can not pull out." The solution is clear, yet nothing is being done. We demand an end to this unfairness!
Superonline 1000 Mbps Fiber Internet Service Does Not Match the Speed I Receive! I subscribe to Turkcell Superonline’s 1000 Mbps fiber internet service, but for months the actual speed I’ve been receiving fluctuates between 90–150 Mbps. Despite calling customer service multiple times, they keep insi...
I have a Turkcell Superonline 1000 Mbps internet subscription. For the past 10 days, I’ve been experiencing constant disconnections and download speeds measured in kilobytes. I’ve repeatedly called customer service, and online troubleshooting was attempted but didn’t work. A technician came to my ho...
Turkcell Superonline has not been able to provide internet service for 10 days. If this is what they call fiber speed, we're in trouble. I don't care about the issues with their subcontractor; that's their responsibility, not mine. We provided two phone numbers, yet they claim they couldn't reach us...
I have been a Turkcell Superonline internet customer for a long time. For weeks, I have been experiencing serious problems with my internet connection. I have called customer service multiple times, but every time I am told “the teams will come” or “the problem is with Türk Telekom,” and nothing is ...
I've been using Turkcell Superonline Fiber for about 10 months now. My package is supposed to provide 25 Mbps, but the actual internet speed I'm getting barely reaches 1.5-2 Mbps. While speed tests show no issues (as seen in the screenshot), the actual download speeds are terrible. Instead of 25 Mbp...
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