ShortsWave billed me unexpectedly this month, how can I get a refund or dispute it?

If ShortsWave billed you unexpectedly this month,

• First, check why you were charged;

– Most subscriptions auto-renew by default unless canceled before the billing date
– Charges usually happen 24 hours before renewal
– If you didn’t cancel in time, the system renews automatically

• Cancel immediately to stop future billing;

– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel

– Canceling now stops the next charge, not the current one

• Request a refund;

– Apple → reportaproblem.apple.com (official refund request)
– Google Play → Order history → Request refund
– Direct payment → contact ShortsWave support

• Write to support;

– “I was charged without my intention this month. I request a refund and confirmation that my subscription is canceled.”

– Attach:
– Payment receipt
– Screenshot of subscription status

• Act quickly;

– Refund chances are higher if you request within 24–48 hours of the charge

• If refund is denied;

– Contact your bank
– Dispute the charge as unauthorized or unintended renewal

If the issue continues or support ignores you, file a complaint on Xolvie to pressure the company into resolving it.