I have been charged for a TV shows subscription with Short Maxx Innovation that I never intended to purchase and I would like this situation to be resolved. While I was only trying to view information on my phone, the subscription appears to have been activated accidentally through face recognition, and I did not knowingly approve or confirm this purchase. Since last month, I have been charged several times for this unwanted subscription through my Apple credit, including a 19.99 charge just a few minutes ago. When I checked my Apple ID subscriptions to cancel it, there was no active subscription listed, and the system informed me that I should contact you directly. Because of this, I have been unable to cancel the service on my own. I request that this TV show subscription with Short Maxx Innovation be cancelled immediately so that no further charges are made to my credit card or Apple account, and that, if possible, I am refunded at least the most recent 19.99 charge that was just taken without my clear and intentional consent.
I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
I recently subscribed to the Shortmax service via their app and was charged 10.99 on my bank card yesterday. However, I never received any email confirmation of the purchase, the subscription does not appear under my Apple/Google app store subscriptions, and I am unable to cancel it through the app....
I voluntarily purchased the weekly Pass Pro subscription in the Shortmax app on my iPhone. Later, I canceled my subscription through the app. Despite this, the system continued the subscription on its own and began charging my account automatically without my knowledge. On February 3, 2026, I was c...
Comments