ShareChat Account Banned Even Though OTP Works

I have been actively using my ShareChat standard app account linked to the mobile number 9740545*** on my Android phone until it was suddenly and permanently banned on April 14. Since that date, I have not been able to access my account at all. When I try to log in, I receive the OTP code on my phone, but after entering it, I only see a message stating that my account is banned and I cannot open or use the account in any way. This account is registered only with my mobile number, and I have never made any in‑app purchases or payments through it. Before this ban, I did not receive any warning, temporary suspension, or guideline violation notification indicating that there was a problem with my account. I did not receive any clear explanation at the time of the ban, and I still have not been informed of the exact reason for this decision. I have tried to understand what went wrong and to reach support, but I have not been able to connect with ShareChat through any effective help or appeal channel. I have also tried logging in from other devices and internet connections, and I encounter the same “account banned” message there as well. ShareChat’s own help and support resources state that bans are tied to guideline violations and that there are options for explanation, appeal, and grievance handling. Despite this, I have not been given a clear reason for the ban, nor a practical way to appeal or clarify the situation, which is very frustrating. I kindly request that my ShareChat account linked to the mobile number 9740545*** be reviewed again, that the ban be lifted, and that full access to my account be restored. If reactivation is not possible, I expect a clear and detailed written explanation of the exact reason for this ban, including the specific community guideline or policy provisions it is based on, and information on any possible appeal or grievance process available to me.