Royal Match Account Banned After Defending Myself Against Insults

I play Royal Match on my Android device, and today I was unfairly banned from the game. During a match, another player insulted me, and I felt the need to defend myself by responding. Immediately after, a ban was placed on my account, while the other player who initiated the insults received no penalty. My username in the game is hasan.

This is the first time such an incident has happened to me, and I have never received any penalties before. I believe the ban is unfair, especially since I was only reacting to being verbally attacked. I have spent a lot of time and effort progressing through the levels, and losing access to my account in this way feels very discouraging.

I kindly request that my ban be lifted and that I be given a second chance, as this was a one-time reaction to being provoked. I also ask Royal Match to ensure fair moderation so that both sides of such disputes are treated equally. Please review my case and reinstate my account so I can continue enjoying the game.