Unauthorized Rusumaker.ai Charges

profile
February 26, 9:11 am
2

I recently discovered that my HNB Sri Lanka bank account has been charged monthly by a service called Rusumaker.ai for an amount of $29.70, even though I am not using this service and did not knowingly subscribe to it. These charges have been going on for a long time, and the total amount deducted has now exceeded $1,000. I am currently living in Egypt, while my family is in Sri Lanka, and I only became aware of these deductions after they had already continued for many months. I do not remember ever registering for Rusumaker.ai or agreeing to a paid subscription, and I do not use this service in my daily life. For this reason, I consider these ongoing withdrawals from my HNB account to be unauthorized. I request that the Rusumaker.ai subscription linked to my HNB Sri Lanka account be immediately cancelled and that all unjustified or unauthorized charges, which are now over $1,000 in total, be refunded to me. I also kindly ask HNB Sri Lanka and Rusumaker.ai to investigate how this subscription was created and charged for such a long period without my clear knowledge or active use. I expect written confirmation that the subscription has been cancelled and that the refund process has been initiated for all improperly taken payments.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Resumaker.ai Unauthorized Subscription Without Consent - Refund Request

profile
September 27, 2025 10:27 am
38
resumakerai-unauthorized-subscription-without-consent-refund-request-2.jpg
resumakerai-unauthorized-subscription-without-consent-refund-request-1.jpg

ClarityCheck Charged 609 TL Twice a Month Without My Consent

profile
July 31, 2025 12:22 pm
-
Report a Similar Issue