If Remitly has frozen your funds because of suspicious behaviour in your account, you need to fix the problem right away to get access again.
Start by getting in touch with Remitly's customer service at +1 844-604-0924 to find out why the flag was raised and what needs to be done to fix it.
Get ready to show any proof of identity or transactions that is asked for to confirm your identification. This could be a government-issued ID, proof of address, or information about recent moves.
While you wait for the problem to be fixed, keep an eye on your email and Remitly account for any new information or requests from their support team.
Make sure that your purchases follow Remitly's rules so that your account doesn't get flagged again. Don't do things that could be seen as fishy, like sending large amounts of money all of a sudden or sending money to people you don't know.
This is the information we have, but if you have more insights from your experience, please share in the comments.
