On February 8, 2025 at 8:18 PM, my PUBG Mobile account — which I used on a Redmi Note 14 C — was banned for 10 years. I had temporarily given the account to a friend so they could farm rank, but I do not know what they did. The PUBG team did not provide any explanation for such a long ban and I have not been given any reason.
I spent about ₺10,000–₺20,000 on the account, and those purchases were made with my credit card through Google Play. Although I have tried to contact customer service, I have not received any response. My account user ID is 5149*****54.
I request that the PUBG Mobile team remedy this grievance and reopen my account. If reopening is not possible, I demand a refund of the money I spent. Otherwise, I will exercise my legal rights and take the matter to court if necessary.
I purchased my PUBG account with the game ID 5323***918 and have been playing since 2022 without any issues. However, on 30October2025 at12:24,my account was suddenly banned for10years. I was shocked to see such a ban because I have never used any cheats, mods, or unauthorized add-ons during my game...
While playing a match in PUBG Mobile with my cousin, my account was suddenly banned for 10 years. I’ve never used cheats, configs, or anything against the rules. I submitted a support ticket, asking for proof of why my account was banned. After waiting two days, I received a vague response: “Your re...
Hello, my account with ID number 52****3407 in the PUBG mobile (player unknown's battlegrounds mobile) game dated January 08, 2023 was blocked for 10 years without any evidence. User agreement violation was shown as the reason for blocking. Although there was no violation or cheating, the account wa...
On October 2, 2025, my PUBG Mobile account was hacked. I completely lost access to my account, which I was using on my Redmi Note 12 Pro device. The username and linked phone number were both changed without my consent. My registered email address is b*********@gmail.com**, and my User ID is 5184*61...
On October 15, 2025, my PUBG account (Player ID: 545***104) was stolen. I recovered it on October 18 and logged in around 12 p.m. that day. I didn’t log in again that night, but when I woke up the next morning, I saw that my account had been banned for 10 years, even though I hadn’t played any match...
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