PrettyLittleThing sent me the wrong size, how can I easily exchange it?

If PrettyLittleThing sent you the wrong size, you can return it and get your money back. Then, you can place a new order for the right size. They don't offer straight exchanges.

To start the return:

Place the item back in its original packaging or a safe, waterproof bag. Make sure the item has not been worn or washed and that all of its tags are still attached.

Use your order number and email address or the last four digits of your phone number to log in to PrettyLittleThing's returns site.

Choose the "Return" button: Pick the way you'd like to return the item. You can print a returns label at home or use choices in the store.

Return the Package: Put the returns sticker on your package and take it to the place where it says to.

PrettyLittleThing will give you a refund after they process your return. If not, consider filing a complaint on Xolvie.