Preply subscribed me automatically without notice, how can I stop renewals?

When Preply automatically renews a subscription without notice, the most effective approach is to turn off renewal and dispute the charge with evidence.

Here are practical steps to stop it:

• Cancel from your account: go to https://preply.com → My lessons → Subscription and disable the Auto-renewal option. Take a screenshot.

• Official ticket: open a case via Help → Contact support. Choose Billing issues and attach your proof of payment.

• Direct email: write to [email protected] with the subject Automatic renewal cancellation. Include your user ID, order number, and screenshots of the subscription.

👉 To make sure your claim is handled, record your experience on Xolvie, where it will be documented and followed up until you get a resolution from Preply.