Pi Network Account Recovery Problem After Phone Number Change

I have been unable to access my Pi Network account for about three years. Whenever I try to log in through the mobile app, I continuously receive an “incorrect password” error. Even after attempting password reset steps, I still cannot regain access to my account.

I no longer use the phone number registered to my account and would like it to be updated. Since my number has changed, I am unable to complete the verification and login process, leaving my account completely inaccessible. I submitted a request via email to update my phone number, but I have not received any response.

Additionally, I would like to update the email address associated with my account. Because both my phone number and email information are outdated, I cannot access my account.

I request that the contact information linked to my Pi Network account—specifically my old phone number and email address—be updated so that I can regain access. I also ask that my login issue be resolved as soon as possible.