PhonePe KYC pending for weeks despite documents submitted, how can I escalate this?

If your PhonePe KYC is pending for weeks despite document submission;

• Open the PhonePe app and go to Help → KYC → KYC Pending/Not Updated and report the long delay
• Provide your registered mobile number, KYC submission date, document type submitted, and screenshots showing pending status

Ask them to;

• Explain why KYC is still pending and whether documents were rejected or under manual review
• Confirm if re-submission or video KYC is required
• Approve your KYC and remove wallet/UPI limitations once verified

If the problem persists;

• Keep all screenshots, ticket IDs, and submission confirmations
• File a complaint on Xolvie to seek faster KYC approval and account access