PhonePe cashback not credited after offer conditions met, how do I raise a complaint?

0
Xolvie
Xolvie Resolution Specialist January 06, 10:33 am

If PhonePe cashback wasn’t credited even after meeting the offer conditions;

• Open the PhonePe app and go to Help → Cashback/Offers → Cashback not received and report the issue
• Provide your registered mobile number, transaction/UTR ID, offer name, date/time of transaction, and screenshots proving the conditions were met

Ask them to;

• Verify the offer eligibility and fulfillment status
• Explain why the cashback was not credited
• Credit the pending cashback or provide a valid reason for rejection

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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