PhonePe app crashes when I try to pay bills — how can I fix it?

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Xolvie
Xolvie Resolution Specialist December 10, 2025 11:17 am

If your PhonePe app crashes every time you try to pay your bills, there may be a problem with your internet connection. Try switching between Wi-Fi and mobile data and see if that works.

Another common fix is to clear the app's cache or data (for Android) or restart the app completely, which can get rid of broken files or bugs that make it crash.

Also, make sure that PhonePe and your phone's operating system are both up to date. If you don't, you might run into compatibility problems.

If you can't get it to work, you could also try logging in on PhonePe's main website.

If that doesn't work, you should call PhonePe's customer support through the app. They can help you if the problem is with the server.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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