I tried to merge PDFs and PDFSimpli didn’t do it. How can I fix this issue?

If PDFSimpli didn’t merge your PDF files, you can solve it by following a clear procedure:

• Save the original files you tried to merge and the failed version generated by PDFSimpli. This will serve as evidence of the error.

• Send an email to [email protected] explaining that the merge function didn’t complete, including the date, time, and upload method. Attach the original PDFs and, if possible, screenshots of the failed attempt.

• Also use their contact form at https://www.pdfsimpli.com/contact to register the case and obtain a tracking number.

• Request that they redo the merge of the files at no additional cost and ask them to confirm a specific delivery timeframe.

❗ If you’ve had similar experiences, share them on Xolvie so other users know how to act when PDFSimpli fails to deliver the promised function.