If Pdfgo charged you after a quick use and now keeps billing, here’s how to stop these unwanted charges;
Check your subscription status;
• Log in to Pdfgo → Account → Billing / Subscription
• Confirm:
– Plan type
– Auto-renew status
– Next billing date
• Screenshot the subscription page
Cancel auto-renew;
• In Subscription settings → Turn off auto-renew
• Save changes → Screenshot confirmation
Check where you subscribed;
• iPhone (App Store):
– Settings → Apple ID → Subscriptions
– Find Pdfgo → Cancel Subscription
• Android (Google Play):
– Play Store → Profile → Payments & subscriptions → Subscriptions
– Find Pdfgo → Cancel
• Screenshot subscription status
Check email (Inbox + Spam);
• Search for:
– “Subscription confirmation”
– “Renewal notice”
– “Payment receipt”
• Screenshot any relevant emails
Contact Pdfgo Support;
• Explain you were charged after one quick use and don’t want to renew
• Provide:
– Account email/username
– Charge date & amount
– Screenshots (subscription + bank + cancellation)
• Ask them to:
– Stop future billing
– Refund unwanted charges
– Confirm cancellation in writing
If support doesn’t resolve;
Share your case on Xolvie so others are aware and the company is prompted to act.
