Survey Earnings Stuck in PayPal — Can’t Access Funds

I requested a withdrawal of $11 (part of my earned balance) after completing surveys on Multipolls. They told me the payment had been sent to my PayPal account; however, PayPal is not usable in Turkey. As a result, my money is effectively inaccessible and unusable.

For about a month, I have not received any response from either PayPal or Multipolls. I tried contacting the company by email, but I did not receive any reply.

I request that my $11 balance be transferred directly to my bank account instead of PayPal, and that I receive an urgent response regarding this matter.