5
Resolved

My Payoneer Card and Account Were Stolen—I Want Full Closure and No Liability

May 20, 2025 9:03 PM56
Tuncay's Thank You Message
A company with zero professionalism, not even a customer representative. Despite the time that has passed, my membership still hasn't been closed and I can't reach a single company official.

My Payoneer card and account information have been stolen, and I am urgently requesting that both the card and the entire account be permanently closed immediately. I no longer wish to use the service and relinquish all rights and access to the account.

If this request is not fulfilled promptly, I want to make it absolutely clear that I will not accept responsibility for any transactions made using the card or account from this point forward. I formally declare that any future activity is unauthorized and must be considered fraudulent.

Payoneer, I expect you to take this matter seriously and ensure that my account is fully deactivated to prevent further harm. The legal liability for any further transactions will fall on your company if this issue is not resolved as instructed.

Tuncay
May 23, 2025 6:41 AM

A company with zero professionalism, not even a customer representative. Despite the time that has passed, my membership still hasn't been closed and I can't reach a single company official.

Tuncay
June 8, 2025 9:58 AM

Thank you to the team. At first, they were a bit late in getting back to me and it made me a little upset, but later they showed great interest and attention and safely recovered my account. Thank you.

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