While using the OmeTV app on my iPhone, the on-screen “Accept” and “Decline” buttons suddenly disappeared during a chat for no apparent reason. Then, on January 23, 2026, my account was banned without any explanation. In order to remove the ban, I made an in-app payment of approximately $14, but as of January 25, 2026, the ban is still active and the “Accept” and “Decline” buttons have not returned.
Even after restarting both the app and my phone multiple times, the issue has not been resolved. Additionally, OmeTV does not appear to have an active customer support channel or any reachable customer service, so I have no way to properly report this problem. My account is linked to r******@gmail.com**, and I have receipts and screenshots as proof of payment.
I have been negatively affected both by receiving a penalty without any valid justification and by the app continuing to malfunction despite my payment. I am requesting that the ban, which I believe was unfairly issued, be fully removed, that the app function properly on my account as it did before, and that the $14 I paid be refunded.
While using the OmeTV app on my iPhone 14 Pro Max running iOS, my account was banned without any reason being provided. After the ban, in order to regain access to the app, I made a payment of approximately $12 USD on November 30, 2025, and my ban was lifted. However, after this payment, the “accept...
I was using the Ome TV app on my iPhone. Yesterday, my account was banned, and to remove the ban I made a payment of approximately $12. After the ban was lifted, the “Accept” and “Reject” buttons completely disappeared from the app interface — they are no longer visible or usable. I request that th...
While using the OmeTV app on my iPhone, the “accept” and “decline” options that normally appear when connecting with people suddenly disappeared. Yesterday, I was banned for no reason, and I paid $12 through an in-app purchase to lift the ban. However, even after the payment, these options did not r...
While using the Ome TV app on my iPhone, I was given a 720-hour ban. Because the ban was excessively long, on January 13, 2026, I tried to bypass this restriction by paying about $14 USD with a card through Apple. However, immediately after the payment, the “accept” and “reject” options disappeared ...
While using the OmeTV app on my iPhone, I received a 720-hour ban. Because the ban duration was extremely long, on December 16, 2025, I tried to resolve the issue by making a card payment of approximately $17 through Apple. However, after completing the payment, the “accept” and “reject” buttons on ...
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