I am writing regarding an unauthorized purchase on OmeTV via Google Play on my Android device. On December 28th, a payment of $20 was taken from my family member’s card through Google Play, and the amount was charged in connection with the OmeTV service. This payment appeared as taken by Chat BTK Bank. I did not intentionally purchase any OmeTV bans or related services, and I did not give consent for this $20 transaction. The email linked to the OmeTV/Google Play account where this charge occurred is: Ranczlaszl***@gmail.com. Since this purchase was not made knowingly or with my approval, I request that this $20 payment be fully refunded to the card used and that any related unwanted service or ban purchase be cancelled. I kindly ask you to review this transaction, confirm that the purchase was unauthorized or made in error, and process a refund as soon as possible. I would also appreciate written confirmation of the cancellation and refund to the above-mentioned email address.
Dear OmeTV team, I was using your app on my iPhone 7, and my account was banned for one month. I noticed a ₺399.99 fee to lift the ban, but I decided not to proceed and attempted to exit the payment screen by pressing the home button. Unfortunately, the fingerprint sensor on the home button register...
While using the OmeTV app on my iPhone, I received a 720-hour ban. Because the ban duration was extremely long, on December 16, 2025, I tried to resolve the issue by making a card payment of approximately $17 through Apple. However, after completing the payment, the “accept” and “reject” buttons on ...
On October 21, 2025, I made a payment of approximately $12 via credit card on the Ome TV platform. Later that same day, around 8:00 p.m., my account was banned without any rule violation on my part. My account is registered with the email d*******@icloud.com**, and I received no notification or exp...
Today my OmeTV account on my iPhone was suddenly suspended after a user report. I received only the message that my account was blocked—no violation details, no evidence, and no appeal link. I immediately contacted in-app support, but I have not received any response. I am an active, paying user and...
I subscribed to Ome TV for one month on November 27 for ₺149.99. However, on December 27, my membership was automatically renewed without my consent. I had only intended to purchase a one-month subscription and do not wish to continue. I am requesting an immediate cancellation of my membership and ...
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