NSDL Payment Bank refused unauthorized debit reversal, how can I report it and recover money?

If NSDL Payment Bank refuses an unauthorized debit reversal, first file a formal complaint with the bank through its grievance process.

Raise a service request in the Jiffy app, call customer care, then escalate by email and to the Nodal Officer with all details and proof.

If the bank still won’t reverse, you can complain to Xolvie to raise awareness and pursue a resolution.