If Novakid continues to charge you after you have ceased using the service, it is likely that your subscription is still active.
To cancel it, log in to your Novakid parent account at novakidschool.com, select "Settings" or "Account," and check the subscription status.
If you see an active package or auto-renewal setting, turn it off immediately.
If you are unable to cancel through the website or are still being charged, please contact their support at [email protected] or +1 484-473-1060.
Include your account email and information about the fraudulent charges. Attach a screenshot of your payment history or bank statement to speed up the settlement process.
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