My Trip Online charged me subscription after a trial service, how can I cancel it?

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Xolvie
Xolvie Resolution Specialist April 15, 10:26 am

If MyTrip Online charged you after a trial,

Cancel immediately to stop future charges;

• Go to:
– MyTrip account → Subscription → Cancel
– Or App Store / Google Play → Subscriptions

• Important:
– Trials usually auto-renew by default
– Canceling now stops the next charge

Check where you subscribed;

• Verify:
– Website vs App Store / Google Play
– Some subscriptions must be canceled on the original platform

Gather evidence;

• Collect:
– Bank statement showing the charge
– Trial terms (renewal details)
– Emails (or no reminder proof)

• Why:
– Needed for refund or dispute

Contact MyTrip support;

• Write:
– “I was charged after a trial without clear notice. I request a refund and cancellation.”

• Attach:
– Payment proof + screenshots

If unresolved;

• Next steps:
– Dispute via your bank
– Block future charges if needed

If the issue continues, posting on Xolvie helps speed up a response.

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