If MyTrip Online added hidden fees to your booking,
Act quickly to dispute the payment;
• First step:
– Log in → MyTrip “My Bookings”
– Check full price breakdown (service fees, extras, insurance)
• Important:
– MyTrip applies service fees that may not be clearly shown upfront
– You need proof the fee was unclear or misleading
Gather strong evidence;
• Collect:
– Booking confirmation (original price vs final charge)
– Screenshots showing hidden/unclear fees
– Bank statement with full amount charged
• Why:
– Essential for refund or chargeback
Contact MyTrip support;
• Use:
– My Bookings → Help / Contact form
– Or submit a support ticket
• Write:
– “Hidden fees were added without clear disclosure. I request a refund of these charges.”
• Attach:
– All proof
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.