Brand Overview: Mojo
Mojo is a highly popular mobile application designed for creating animated social media content, videos, and Reels. Owned and published by Archery Inc., the app was launched to help content creators, influencers, and businesses design professional-looking digital content. Over the years, it has accumulated tens of millions of downloads worldwide.
Contact Info
Customer Support Email: [email protected]
Phone Number: There is no official customer support phone number publicly available.
Industry and Operations
Mojo operates in the digital content creation and mobile software industry. The brand provides a streamlined mobile video editor heavily focused on social media formats. It operates on a freemium business model, where basic features are free, but advanced tools require a paid subscription. Its core offerings include:
- Pre-designed video and story templates tailored for platforms like Instagram and TikTok
- AI-powered video editing and content generation tools
- Customizable text animations, transitions, and audio integrations
- A premium subscription tier granting access to a wider library of assets
User Sentiment
While the app is widely used for digital marketing and personal content, user sentiment highlights recurring frustrations primarily focused on billing practices and app limitations.
- Template Time Constraints: A very common complaint is that many video templates are restricted to short durations (often 6 to 15 seconds), making it difficult for users to create longer-form content.
- Subscription Auto-Renewals: Users frequently report unexpected charges stemming from confusing automatic subscription renewals.
- Difficult Refund Process: Because payments and subscriptions are managed entirely through Apple's App Store and Google Play, users find it frustrating and complicated to obtain refunds for accidental purchases.
- Stagnant Premium Content: Long-term paying users have expressed dissatisfaction over the slow addition of new templates and features to the premium library.
Share Your Experience
If you have experienced issues with Mojo, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.