MiniChat Keeps Banning My Account After I Pay to Remove the Ban

While using the MiniChat app, I was repeatedly banned unfairly because other users kept reporting me for no apparent reason, even though I was only having normal conversations that contained no insults or rule violations. Every time I am banned, the app requires me to pay another fee to remove the ban, but shortly after I pay, I am banned again. This has been happening for a long time, and I am now experiencing serious inconvenience because of it.

Most recently, I paid the required fee on September 5, 2026, to have the ban on my account removed. However, shortly after I started using the app again today, my account was banned once more at around 3:20 PM. My account ID is 405442638, and as shown in the screenshot I attached, the message “You have been banned” appears on my account, along with a “Remove Ban” option that once again asks me to pay another fee.

I submitted a complaint about this issue approximately one month ago, but I have not received any response to date. Having to repeatedly pay fees only to be banned again is causing me significant financial and personal frustration, and I absolutely do not agree to making another payment. I am extremely dissatisfied because my ban has not been removed despite my previous payment, and I continue to experience the same problem repeatedly.

I request that the unfair ban on my account be removed immediately and permanently, that my previous payments be reviewed and appropriate action be taken to resolve the inconvenience I have experienced, and that this issue be addressed promptly with a written response provided to me. Otherwise, I would like to state that I am considering pursuing legal action.