I can't access my MeLab.io account after payment, what should I do?

First confirm that you are logging in with the same email address used for the purchase and check your inbox, spam, and promotions folders for the activation or payment confirmation email.

Clear your browser cache, try another browser or device, and reset your password if the login page offers that option.

If access is still unavailable, contact MeLab.io support with your payment receipt, transaction ID, registered email address, and screenshots of the error.

According to MeLab.io's refund policy, users who complete a valid payment but do not receive access can request support, and if the access issue cannot be resolved within 14 business days, they may be eligible for a refund.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.